Questions to Ask a Potential Solar Installer
Site Location
- Is my home/business appropriate for solar?
- Are there any issues? What are they? Will they impact performance of the system?
- Are there changes or upgrades to the roof you recommend before the solar array is installed?
Solar System
- What system size do I need?
- What is the expected energy output? How does it compare to my historical needs?
- What is the cost of the system? What is the cost breakdown of major items?
- What is the cost of the system on an installed per watt basis?
Certification and Warranties
- Do the products you are installing have UL, IEEE or IEC certification?
- Which major manufacturers/equipment do you use
- What is the warranty on the solar panels and the inverter?
Installer Team
- Who is installing the system? Are they certified? What are the license numbers?
- How long will the team be onsite?
- What insurance cover do you have for your installers?
- Provide references - what other solar homes in the area have you installed?
Utility Programs
- What solar programs are available in the area?
- How is grid connection and metering handled?
- What rebates exist and how are they collected? Who will collect them?
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